Global Summit App Instructions

Downloading the Event App

1. Download the CVENT app. On the device you're bringing to the event, open the invitation in your inbox and tap Open the App. You'll be taken directly to the app in the App Store or Google Play Store, depending on your device type. You can also download CVENT by searching "Cvent Events" in the App Store or Google Play Store, depending on your device type. 

NOTE: If you click the "Open the App" button from the invitation on a desktop, this will open a browser page with a QR code for the app. Using your mobile device's camera, scan the QR code to be taken directly to the app in the App Store or Google Play Store, or to the event and logged in if you already have the app installed. 

Tap Get or Install to download the app. The app is called Cvent Events and features a blue icon with a white uppercase C. If you already have the app downloaded, you'll be logged in and taken directly to the event's Home page instead.

2. Search for the event.  (PTC/USER Global Summit 2026) Enter the event name or event ID in the search bar. NOTE: Already logged in to another event? To return to the event directory and search for the new event, tap the profile icon at the bottom of the screen to access the Profile tab, then tap Exit event.

3. Download and open the event. Tap the download icon to download the event. After it has downloaded click on it to open it.

4. Enter your info. If you aren't automatically prompted to log in, tap the profile icon at the bottom of the screen to access the Profile tab, then tap Log in. Enter your first name, last name, and email. Then tap the arrow.

5. Verify your account. You'll either receive an email and text message containing a verification code with six numbers or just an email. Read it, then return to the app, enter the code, and tap the arrow. After entering the verification code, you'll be logged in and taken to the event's Home page, or back to the Profile tab.

6. Choose your language, if desired. If applicable, you can change the Event App language. Access this setting by tapping the Profile icon, then Settings. Select Language, then select your preferred language from the list

Using the Event App Attendee Hub Features (Videos)